Privacy and data handling
Privacy Policy
How we handle inquiry, website and business communication data.
Last reviewed: 4 August 2026
This Privacy Policy explains how Youqian Global handles personal information submitted through this website and related business communication channels.
Youqian Global is the international-facing brand of Youqian Technology (Nantong) Co., Ltd., a company based in Nantong, Jiangsu, China. In this policy, “we”, “us” and “our” refer to Youqian Technology (Nantong) Co., Ltd. operating under the Youqian Global brand.
1. Information we collect
When you send a request for quotation or another inquiry, we may collect:
- your name, business email address, company and country or region;
- the product you require and your estimated quantity;
- optional technical and delivery information, such as dimensions, loading requirements, folding or stacking requirements, reinforcement, destination and WhatsApp or phone number;
- any additional information you choose to include in your message;
- the source page and product context associated with the inquiry; and
- technical information about your use of the website, such as device, browser and page interaction data, where analytics is enabled in accordance with your cookie choices.
Please do not send confidential drawings, trade secrets or sensitive personal information through the general inquiry form. Contact us first if a controlled transfer method is required.
2. How we use information
We use information to:
- review and respond to inquiries;
- understand product, packaging, quantity and destination requirements;
- prepare quotations and communicate about potential or confirmed orders;
- provide customer service and maintain business records;
- protect the website, prevent misuse and troubleshoot technical issues;
- understand website performance and improve content, where analytics is permitted; and
- meet contractual, legal, accounting or regulatory obligations.
Where applicable, our processing is based on taking steps at your request before entering into a contract, performing a contract, our legitimate interests in operating and improving our business, compliance with legal obligations, or your consent.
3. How information is shared
We do not sell personal information. We may share information only as reasonably necessary with service providers that support our website, hosting or content delivery, form processing, business email, analytics, security and communications. If you choose to contact us through WhatsApp or another external service, that provider processes information under its own terms and privacy policy.
We may also disclose information where required by law, to protect our legal rights, or in connection with a business reorganisation or transfer subject to appropriate safeguards.
4. International processing
Youqian Global serves international markets and is operated from China. Your information may therefore be processed in China and in other countries where our service providers operate. Where applicable law requires it, we take reasonable steps to use appropriate contractual, organisational or technical safeguards for international transfers.
5. Retention
We retain inquiry and business information only for as long as reasonably necessary to respond, prepare quotations, manage potential or actual orders, maintain appropriate business records, resolve disputes and meet legal obligations. Retention may vary according to the nature of the inquiry and whether a commercial relationship develops. Information that is no longer required will be deleted or anonymised through our controlled review process.
6. Security
We use reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.
7. Cookies and analytics
The website uses necessary technologies for operation and may use optional analytics technologies to understand website use. Optional analytics loads only after analytics permission has been given through our cookie controls. More information is provided in our Cookie Policy.
8. Your choices and rights
Depending on your location, you may have rights to request access to, correction of or deletion of your personal information, to object to or restrict certain processing, to withdraw consent, or to receive information about how your data is handled. These rights may be subject to legal limitations.
To make a request, email [email protected]. We may need to verify your identity before completing the request. You may also have the right to contact the data protection authority in your country or region.
9. Children
This website is intended for business users and is not directed to children. We do not knowingly seek personal information from children.
10. Changes to this policy
We may update this policy when our website, services or legal obligations change. The review date at the top of the page identifies the current version.
11. Contact us
Youqian Technology (Nantong) Co., Ltd.
Operating under the international brand Youqian Global
Room 540, Building 3, Xinhu International Trade Center, No. 6 Changhong Road, Xinkai Subdistrict, Development Zone, Nantong City, Jiangsu Province, China
Email: [email protected]
WhatsApp: Chat on WhatsApp